Unlock Your Team’s Potential with SmartCharter: Transforming Teams, Driving Success After taking part in a Smart90® workshop, you and your team will achieve more in 90 days than most business teams do in a year...
Our Aim...
At SmartCharter, our mission is to revolutionise the way businesses unlock the true potential of their teams. Through our innovative Behavioural Team Charter, we aim to establish with your team a set of clear, aligned behavioural expectations that reflect your company values.
This service is designed to foster a high performance culture of accountability and responsibility, ensuring that every team member knows what is expected of them. By doing so, we help businesses create a positive, collaborative, and productive environment where teams naturally perform at their best. Our comprehensive process includes brainstorming workshops, the creation of a bespoke behavioural charter, and ongoing implementation support, ensuring lasting change and continuous improvement.
Why SmartCharter?
SmartCharter shapes your desired high performance business culture by setting clear behavioural expectations, promoting accountability, and reducing owner intervention. This fosters a cohesive, self-sufficient team. With everyone aligned on acceptable behaviours, SmartCharter ensures high performance becomes the norm, driving your business to new heights.
Drive the Culture You Want
SmartCharter helps you shape the high performance culture you envision for your business. By defining clear behavioural expectations, we ensure that every team member understands what is expected of them, both individually and collectively.
Promote Accountability
Gone are the days when small issues become big headaches for business owners. With SmartCharter, your team learns to hold each other accountable, reducing the need for constant intervention from the owner.
Enhance Team Performance
When everyone is on the same page about acceptable and unacceptable behaviours, teams naturally perform better. SmartCharter helps you create an environment where high performance is the norm, not the exception.
Engage, define, and support. Transforming teams with clear goals, fostering accountability, and achieving sustained performance excellence.
Step 1: Brainstorming Workshop
We kick off with an engaging brainstorming workshop, bringing your team together to share their experiences and insights.
Step 2: Bespoke Behavioural Charter
Using the insights gathered from the workshop, we develop a bespoke behavioural charter for your business. This charter clearly sets out acceptable and unacceptable behaviours, all linked back to your company values.
Step 3: Implementation Support
We don’t just hand over the charter and leave. Our team provides ongoing support linked with our Smart90® service to help you implement the charter effectively.
We wanted to go through the process of creating and implementing a Charter to bring the behaviours and culture of our business to life. The output was welcomed throughout the team, with universal buy-in a natural outcome given the company wide involvement in its development. My fear was the Charter may not be utilised to its full potential after launch, but we have worked hard with Kevin and the BizSmart® team to integrate the Charter into a range of our business processes. I’d wholeheartedly recommend the Charter to other business leaders, the creation process was enlightening and the output is
delivering exactly what we hoped it would.
Rob Orme QFP, Senior Account & Business Development Manager, Chantry Group
We found the behavioural charter exercise incredibly valuable because it involved the entire team, ensuring that everyone's voices were heard— not just those of the leadership team. Having worked with BizSmart® for many years, we trust his support and guidance immensely, and we have seen a noticeable positive difference in our team as a result. Highly recommended!
Caroline Meredith, Operations Director, Platform 81
Our ScaleUp Challenges research revealed that the number one challenge for business owners with over five employees is getting team members to think and act as expected. Once the business is beyond the StartUp phase, many business owners struggle to make the transition to driving business performance through their team. Despite this, few businesses have a strategy to address this issue. SmartCharter is that strategy, especially when combined with our Smart90® service. It transforms teams from potential liabilities into invaluable assets, driving growth and success.